Privacy Policy, Cookie Policy

Version: 1.0
Effective Date: August 2026
Last Updated: August 2026

1. Introduction

Bay Towing ("Bay Towing," "we," "our," or "us") is committed to protecting the privacy of visitors to our website, www.baytowing.com. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website.

This Privacy Policy applies solely to information collected through this website and does not govern information collected through other channels unless specifically stated.

By using this website, you acknowledge that you have read and understand this Privacy Policy.

2. Information We Collect

Information You Voluntarily Provide

You may voluntarily provide personal information when interacting with our website, including when you:

Submit a Contact Us form
Apply for employment
Submit resumes or supporting documents
Request additional information
Communicate with us by email
Submit quote requests, service inquiries, or other business questions

Depending upon the form being completed, information collected may include:

Name
Company
Email Address
Telephone Number
Subject
Message contents
Employment history
Education
Professional qualifications
Resume and attachments
Other information voluntarily provided

Providing personal information is voluntary; however, certain services may not be available without it.

Information Automatically Collected

When visiting our website, certain information may automatically be collected, including:

IP Address
Browser type
Device type
Operating system
Pages visited
Date and time of access
Referring website
General geographic region
Website interaction information

This information helps us improve website performance, usability, and security.

3. How We Use Information

Information collected through this website may be used to:

Respond to inquiries
Respond to customer requests
Process employment applications
Evaluate employment candidates
Improve website functionality
Improve user experience
Analyze website traffic
Measure marketing effectiveness
Improve customer communications
Detect fraud or abuse
Protect website security
Comply with applicable laws and regulations

We will use personal information only for legitimate business purposes.

4. Employment Applications

Bay Towing accepts employment applications through this website.

Applicant information may include resumes, employment history, education, certifications, licenses, references, and other supporting documentation.

Applicant information is used solely for employment-related purposes, including:

Evaluating qualifications
Contacting applicants
Scheduling interviews
Maintaining recruiting records
Meeting legal or regulatory requirements

Submission of an employment application does not guarantee employment or an interview.

5. Contact Forms and Business Communications

When you submit information through our website's contact forms, the information may be:

Sent by email to authorized Bay Towing personnel
Stored within secure internal systems
Stored within company databases
Used to respond to your inquiry

Future website functionality may include online quote requests or customer service requests. Information submitted through those features will be handled in accordance with this Privacy Policy.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, measure website performance, enhance security, and support marketing activities.

A cookie is a small text file stored on your device by your web browser.

We classify cookies into the following categories.

Essential Cookies

Essential cookies are required for basic website functionality and cannot be disabled through our cookie preferences.

These cookies support functions such as:

Website navigation
Session management
Security
Load balancing
Fraud prevention

Functional Cookies

Functional cookies improve website usability.

Examples include:

User preferences
Spam prevention technologies
Google reCAPTCHA
Accessibility features

We use Google reCAPTCHA to help protect our forms from spam and automated abuse. reCAPTCHA may analyze user interactions and device information to determine whether a visitor is a human user. Information collected through reCAPTCHA is subject to Google's applicable privacy terms.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

These cookies may collect information regarding:

Pages viewed
Navigation paths
Time spent on pages
Device information
Browser information
General geographic information

We currently utilize Google Analytics (GA4).

Analytics cookies are only activated after your consent where required by applicable law.

Marketing Cookies

Marketing cookies help us measure advertising performance and deliver relevant advertising.

These cookies may be used by services including:

Google Ads Remarketing
LinkedIn Insight Tag

Marketing cookies may collect browsing behavior and website interaction information for advertising and campaign measurement purposes.

Marketing cookies are only activated after your consent where required.

7. Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner.

You may choose to:

Accept All Cookies
Reject Non-Essential Cookies
Modify your cookie preferences (if available)

You may also change your cookie preferences at a later time using the tools provided on our website.

Rejecting non-essential cookies will not prevent you from using the website, although certain features may operate differently.

8. Third-Party Services

Our website may use third-party providers to assist in operating the website and providing services.

These providers may include:

Google Analytics
Google Ads
LinkedIn Insight Tag
Google reCAPTCHA
Website hosting providers
Cloud infrastructure providers
Email delivery providers

These providers operate under their own privacy policies.

9. Information Sharing

Bay Towing does not sell personal information collected through this website.

Information may be shared only:

With service providers assisting Bay Towing
When required by law
To protect Bay Towing's legal rights
During corporate transactions where legally permitted

10. Data Security

Bay Towing employs reasonable administrative, technical, and physical safeguards designed to protect information collected through this website.

Although we take reasonable measures to protect information, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

11. Data Retention

Information will be retained only as long as reasonably necessary to:

Respond to inquiries
Conduct business operations
Process employment applications
Meet legal requirements
Resolve disputes
Enforce agreements

Retention periods may vary depending upon the nature of the information collected.

12. Children's Privacy

This website is intended for business purposes and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

13. Your Privacy Choices

Depending on applicable law, you may have the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain personal information
Manage cookie preferences
Opt out of certain marketing activities

Requests may be submitted using the contact information below.

14. Changes to this Policy

Bay Towing may revise this Privacy Policy from time to time.

Any revisions will become effective upon posting the updated version on this website.

The "Last Updated" date at the beginning of this document will indicate when changes were made.

15. Contact Information

Questions regarding this Privacy Policy may be directed to:

Bay Towing
Website: www.baytowing.com

For privacy-related inquiries, please use the Contact page available on this website.